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Over $300 order Free shipping & $20 Discount. Discount code: HARUYAMA. (Nov. 29th~)

Shipping

We usually ship within 2--3 business days of receiving cleared payment.

Delivery about 3--7 business days.

Delivery Average Time:

United States: 2--5 working days .

Canada, Europe: 3--7 working days.

Australia, New Zealand: 3--7 working days.

Asia: 3--7 working days.

Others: 3-7 working days.

We ship only to the shipping address written in the payment.

We ship this product from Japan by FedEx with tracking.

Please contact store@haruyama365.com for updates on fulfillment/shipping time estimates.
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control.

We also ask our customers to kindly provide a telephone number when placing your orders. This will help tremendously in making sure orders are cleared and arrive in your hands in a proper time frame.

Upon transfer of our outbound orders to one of our carriers, the carrier assumes responsibility for the safe delivery.

*All packages need a signature, if the package is damaged , lost or any questions, please contact us within 2 days, if Buyer do not contact us within 2 days, the buyer will not get any compensation.

 

Postage

Over $200 order Free shipping (Oceania over $300)

Asia – $13

Europe – $13 

North America – $13

Oceania – $20 

Shipping address

To protect our customers, our store is unable to change/intercept the shipping address of a package to alter its delivery, and our store will only ship to the address provided at checkout, which must match the billing address. However, you can schedule a pick up at a FedEx location or reschedule a delivery date via the FedEx.com.

Due to our Fraud Protection Policy, all online orders are required to have identical billing and shipping addresses. To minimize any fraudulent transactions, any orders with different shipping and billing addresses will not be processed.

Order Tracking

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 2-3 days for the carrier to scan your package into their system.

PO Boxes and Military APO/FPO addresses

UnfortunatelyFedex international shipping not work for PO boxes and APO/FPO address, we can't send shipments to PO Boxes or Military APO/FPO addresses. 

TAXS

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

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